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Case Manager

POSITION DESCRIPTION

POSITION SUMMARY:

This position is a hybrid role and will afford the opportunity to serve the adult population diagnosed with mental health and/or substance use disorders served at the outpatient treatment site.  Provide direct services as needed to consumers to evaluate needs, link to resources/services, and help in identifying stability strategies.  Advocates for consumers in a safe and culturally appropriate manner.

ESSENTIAL FUNCTIONS:

1. Interview and interact with clients to highlight their needs and develop client-centered treatment plans.
2. Act as client advocate assisting them in making informed decisions regarding their health status and choice of treatment.
3. Develop good working relationships with clients’ health care providers during a case management process to ensure effective teamwork.
4. Assist clients in accessing social services and monitoring progress of recovery.
5. Meet with clients one-on-one in the office, community or within a group setting.
6. Provides transportation services as needed.
7. Assist with applying and maintaining benefits such as health insurance, food stamps, and other necessary supports.
8. Monitor and keep record of client treatment plan and response of client to treatment interventions.
9. Collaborate with clinicians and healthcare providers to develop and implement treatment plans.
10. Assist individuals to integrate effectively in the community and develop healthy community support.
11. Maintain constant communication with clients to obtain feedback and ensure satisfaction with healthcare and case management services.
12. Coordinate and oversee the discharge and/or referral of clients, as necessary.
13. Prepare and present report of case management activities to supervisor and other team members.
14. Ensure compliance with fundamental case management protocols, policies, and procedures.

1. Attend educational programs, conferences, and workshops to improve on existing job knowledge, broaden your horizon and obtain continued education.
2. Performs other duties as assigned to promote the overall mission and vision of CND.
3. Meeting 60% protectivity and have clear communication with supervisor if unable to meet billing requirements.
4. Twenty (20) hours per week will be spent at the Scholar House and twenty (20) hours per week staff will be the Case Manager on the SUD treatment team.

SKILLS AND ABILITIES:

Education:  Associate’s degree in human services or behavior health.  Bachelor’s degree preferred. Two-years’ experience in human services or behavioral science with Two years of experience in the field of mental health and/or substance use treatment.

Additional Eligibility Qualifications:    

1. Good to excellent spelling, grammar, and written communication skills.
2. Must maintain CPR & First Aid Certification
3. High level of interpersonal skills to handle sensitive and confidential situations and documentation.

1. Must be able to drive, have own transportation and transport consumers at times in own vehicle. 
2. Must have a good understanding of community resources.
3. Muat be able to assist with applying for benefits such as Medicaid and SSI/SSDI
4. Must be organized and prioritize tasks.
5. Must be able to work with a team and at times act independently.
6. Must maintain professional licenses in a status.  (If Applicable)

Computer Skills

Proficient in use of personal computer and related software (e.g., Microsoft Word, Excel, PowerPoint) use of office equipment (e.g., fax, copier, printer).

Other Requirements

Must possess a valid Ohio driver's license; must possess a CDCA and must pass a criminal background check along with a pre-employment drug screen.

Employee Signature: ____________________________________ Date: ______________

Supervisor/HR Signature: ________________________________ Date: ______________

CND has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.  This document does not represent a contract of employment, and CND reserves the right to change this job description and/or assign tasks for the employee to perform, as it may deem appropriate.